the mistake

Howard folded up the poem and the letter together. Why had this letter been sent to him? He was entierly confident that his name was not Susan. He picked up the cream-coloured envelople and examined it again. The recipient's addresss read as follows:

Susan Mayward
121 Overly Crescent
Toronto, Ont
M4B 2V4

It all became quite clear. The postman had made a mistake. Howard lived at 112 Overly Crescent. Must be a rooky postal worker. Howard would have to write an almost but not exactly unpolite letter chastizing the postal service for its mistake.

In the meantime, however, he should get this letter to its rightful recipient. Howard checked his watch. He still had enough time to drive over there before work. Hastily he grabbed his suit-jacket, briefcase, and the letter and rushed out to his car.